Returns & Exchanges
At Kodiak Leather, we stand behind the craftsmanship of our heirloom-quality goods and offer a 30-day window for returns or exchanges on all unused items in their original condition. We want to ensure your leather companion is exactly what you envisioned for your journey.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your leather goods in their original dust bag and shipping box to prevent scuffing or structural damage during transit.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any old labels are covered.
- 4.Receive Refund or Credit
Once our artisans inspect the returned item, we will process your refund to the original payment method or issue store credit within 5-7 business days.